FlightQuote

Having Problems?

Please email a detailed description of your issues with FlightQuote to info@flightquote.net  

(You can also use the email form on the contact page)

If you get an error message make sure to include the full error message and how you got to that message.

Also please answer these questions:

• What version of FlightQuote are you using?

• Are you using FlightQuote in a network (shared database) or stand-alone?

• Does the error always occur in the same situation?

• What was the last thing you did before the error occurred?

Try to provide a step by step description on how you got to the error.

Always provide as much detail as possible. Email a screen shot of the error message if possible.  Remember that we can only fix problems that we can reproduce on our own computers.

*** Please do not try to call us right away! ***

*** First email us a full report as specified above! ***

 

Need a new Registration Code?

If you are a registered user and you need a new registration code to transfer your license to a new computer or if you are locked out of the program after an update/upgrade, please email the following information to info@flightquote.net  (You can also use the email form on the contact page):

• Your current FlightQuote 2 Software Code (a 12 digit code, reported on the 'Registration Information' screen);

• Your previous (old) Software Code (12 digits) or your old  Registration code (16 digits).

If you do not have your old Registration Code or Software Code, you must email us a list of all the other Software Codes that are still in use on other computers with your company.

Only after we have received all the information mentioned above can we issue you a replacement registration code.

Please note that we do not provide Registration Codes over the phone.

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